PRIVACY POLICY.

Privacy Policy for You Know Who Digital LTD

Last Updated: 01/03/2025

At You Know Who Digital, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.

1. Introduction

This Privacy Policy applies to all personal data collected by You Know Who Digital (hereafter "we," "us," or "our") in relation to our digital marketing services. We are a UK-based company, and we comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

By using our website, services, or engaging with us in any capacity, you agree to the collection and use of your personal data as described in this policy.

2. Information We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, and company name.
• Business Information: Details related to your business, including your marketing preferences and goals.
• Usage Data: Information about how you interact with our website and services, such as IP address, browser type, referring website, and pages visited.
• Transaction Data: Information regarding payments made for services rendered, including billing details.

We collect this information when you:

• Contact us via email, phone, or online contact forms.
• Subscribe to our newsletter or marketing communications.
• Use our website or interact with our services.
• Engage with us for consultations or projects.

3. How We Use Your Information

We use the personal data we collect for the following purposes:

• To provide our services: To manage and deliver digital marketing services tailored to your needs.
• To communicate with you: To respond to inquiries, provide support, and send service-related information.
• Marketing: To send promotional materials or updates about our services (you can opt-out at any time).
• To improve our services: To analyze user behavior on our website and improve the user experience.

4. Legal Basis for Processing Your Data

Under the GDPR, we process your data based on the following legal grounds:

• Contractual necessity: To fulfill our contract with you (for example, providing our digital marketing services).
• Legitimate interests: For purposes such as improving our website and services.
• Consent: Where you have provided explicit consent, such as when subscribing to our newsletter.

5. How We Share Your Information

We may share your personal data with third-party service providers and partners who assist us in operating our business, such as:

• Website hosting providers
• Payment processors
• Marketing and advertising platforms
• Analytics services

We ensure that these third parties adhere to the same privacy and data protection standards, and we have appropriate data processing agreements in place to safeguard your data.

We will not sell, rent, or share your personal information with third parties for marketing purposes without your consent.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After that period, we will securely delete or anonymize your personal data.

7. Your Rights

Under the GDPR, you have the following rights concerning your personal data:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can request corrections to any inaccurate or incomplete data.
• Right to erasure: You can request the deletion of your personal data, subject to certain conditions.
• Right to restrict processing: You can request the restriction of processing of your personal data in certain circumstances.
• Right to object: You can object to the processing of your personal data for specific purposes, including marketing.
• Right to data portability: You can request a copy of your data in a structured, commonly used format for transfer to another service provider.

To exercise any of these rights, please contact us at [email address] or [contact form link].

8. Security of Your Data

We take reasonable steps to protect your personal data from unauthorized access, alteration, or disclosure. We use industry-standard security measures such as encryption and secure servers. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze website traffic and remember your preferences.

You can control the use of cookies through your browser settings. However, disabling cookies may impact your ability to use certain features of our website.

10. International Transfers

Your personal data may be transferred to and stored in countries outside the UK, including the European Economic Area (EEA). We ensure that any international transfers are carried out in compliance with data protection laws, and appropriate safeguards are in place.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website with an updated “Last Updated” date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

You Know Who Digital LTD
International House 61 Mosley Street, Manchester, United Kingdom, M2 3HZ
Email: ClientServices@YouKnowWhoDigital.com

Phone: 07742257466

WhatsApp: 07742257466